Privacy Policy

FabStudio ("we", "our", "us") operates the FabStudio photography platform and mobile application. This policy explains how we collect, use, store, and protect your personal information.

1. Information We Collect

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  Account data — name, email address, phone number, and profile photo.
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  Content — photos, videos, portfolio items, and other media you upload.
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  Biometric data — facial embeddings used solely for AI photo-matching (stored encrypted; deletable at any time).
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  Payment data — transaction records processed via our payment partners. We do not store raw card details.
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  Usage data — device type, IP address, app version, and interaction logs used to improve the service.

2. How We Use Your Information

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  To create and manage your account and deliver app features.
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  To store, display, and process photos and portfolio content.
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  To run AI face-matching so guests can find their photos automatically.
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  To process payments and prevent fraud.
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  To send important service updates, security alerts, and support responses.
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  To analyse usage patterns and improve platform performance.

3. Data Sharing

We share data only with trusted service providers (cloud hosting, analytics, payment processors, SMS/email delivery) strictly as needed to operate the platform. We never sell personal data to third parties.

4. Face Data & Photo Matching

Our app allows users to upload or refresh a face reference photo to help identify photos they may appear in within shared or private albums they are permitted to access.

Information We Collect

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  Selfie or face reference images uploaded by the user.
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  Basic image validation results, such as face detection or eyes-open checks, which may be processed on-device before upload.

How We Use Face Data

Face data is used solely for:

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  Matching users with photos they may appear in.
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  Improving photo organization and discovery features within authorized albums.
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  Supporting features such as "My Photos" and similar personalized album experiences.

We do not use face data for advertising, marketing, or sale to third parties.

Processing & Storage

Uploaded face images may be securely transmitted to and processed by FabStudio and authorized service providers acting on our behalf. Processing may include automated facial comparison technologies.

Data Retention

Face data is retained only for as long as necessary to provide the feature, comply with legal obligations, or until the user deletes their face reference or account.

User Controls

Users may:

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  Update or remove their face reference at any time.
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  Request deletion of associated face data.
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  Contact us regarding privacy or biometric data concerns.

Security

We use reasonable technical and organizational safeguards to protect uploaded images and related data during transmission and storage.

5. Data Retention

We retain your data for as long as your account is active or as needed to provide services. After account deletion, personal data is removed within 30 days, except where retention is required by law (e.g. financial records).

6. Your Rights

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  Access or correct your account data via the app.
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  Request full account and data deletion — see our Delete Account page.
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  Withdraw consent for face recognition at any time.
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  Contact us for any privacy concern or data request.

7. Security

We use industry-standard encryption (TLS in transit, AES-256 at rest) and access controls to protect your data. No system is 100% secure; please use a strong password and keep your credentials private.

8. Children's Privacy

FabStudio is not directed at children under 13. We do not knowingly collect personal data from children. If you believe a child has provided us data, contact us and we will delete it promptly.

9. Changes to This Policy

We may update this policy periodically. We will notify you of significant changes via email or an in-app notice. Continued use after changes constitutes acceptance.